Features

“Delight your customers and increase your sales !!

-All of our customers

Chat Platform

Full Featured Chat Platform that provides everything you need to delight your customers.

Managed Chat Service

Let our agents engage your customers in conversation 24x7 so you never miss an opportunity!

Our Features


LIVE CHAT

Chat with multiple customers in real time to increase sales and improve customer service.

CUSTOMIZATION

Customize the chat window to be consistent with your brand identity.

CUSTOMER RECORDS

Quickly retrieve any and all past communication with your customers.

MOBILE ACCESS

The live chat application works on mobile devices and tablets, allowing you and your customers to communicate on the go.

ENGAGE CUSTOMERS

Reach out to your site visitors actively or passively to initiate a chat through personalized greetings or custom pop-ups.

SECURITY

Maintain a secure level of communication with your visitors with the highest levels of encryption and security.

REPORTS

Manage volumes of data though clear and concise reports, graphs and charts.

CAMPAIGN MANAGEMENT

Refine your ppc and online marketing campaigns though comprehensive reporting and analytics.

LIVE VISITOR TRACKING

Track the movement of all your website visitors in real time, whether you’re chatting with them or not. Follow the behavior of your site visitors from the time they land on your website.

MANAGEMENT

Establish and maintain quality control with chat management tools.

SOCIAL MEDIA

Real time tracking and chatting functionality for your social media campaigns.

LANGUAGES

Eliminate borders and become international with real time translation.

INTEGRATIONS

Seamless integration with your company’s CRM system to compliment your workflow and create efficiency.

API

The ClickandChat software can integrate with your API and become a powerful tool in your online arsenal.

FEEDBACK

Feedback and ratings on customer experiences can help optimize the user experience.