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Let our trained agents engage your visitors 24/7 and convert them into happy customers! We invite your customers to chat, answer their questions, and help them to buy!!
You also get full access to the chat software to answer chats when you want to.
If you have your own team, give them a leading chat platform that lets you engage customers based on your rules, understand your customers,
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Utilize our highly experienced and professional agents to support your business whenever you are unavailable; never miss an opportunity to connect with a customer!
Send personalized greetings and pop-up invites to capture the attention of your website visitors, while being armed with their history and interests.
Increase customer satisfaction and the quality of your agents’ conversations through customer feedback.
Track customer movement on your website in real time; predict their interests, reach out to them with the right message.
Customize chat graphics and the interface to be consistent with the look and feel of your company.
Send private messages to Agents during a live chat, allowing them to receive training or answers to specific product or service inquiries.
Agents have access to all previous chats and page views associated with a customer, allowing them to quickly resolve issues and offer products or services of interest.
Seamlessly connect with SalesForce, Microsoft Dynamics, Sugar CRM, among others, to compliment your business.
Take advantage of unique sales opportunities or customer support issues, while maintaining consistency and quality for FAQs with pre-canned responses
Utilize post-chat surveys to rank customer satisfaction, allowing Agents to track performance and sales milestones.
Understand what yields the greatest results to drive traffic to your site.
Access to 40 reports provide valuable data on your customers, campaigns, products or services, and website.